Credence Capital (Pty) Ltd
Licensed FSP No. 53882 & Registered CASP (FIC Act)

1. INTRODUCTION

Credence Capital (Pty) Ltd (“Credence Capital”, “we”, “us”) is an authorised Financial Services Provider and registered Accountable Institution in terms of the Financial Intelligence Centre Act.

These Terms govern your use of our website and services.

By accessing this website, you agree to comply with these Terms.

2. REGULATORY STATUS AND COMPLIANCE FRAMEWORK

Credence Capital operates in accordance with:

• Financial Advisory and Intermediary Services Act (FAIS)
• Financial Intelligence Centre Act (FIC Act)
• FSCA regulatory framework
• Applicable crypto asset regulatory guidance

All services are conducted under a Risk Management and Compliance Programme (RMCP) applying a risk-based approach to AML/CFT/CPF obligations .

3. NATURE OF SERVICES

Credence Capital:

• Provides financial advice and intermediary services
• May provide crypto asset-related services (subject to licensing scope)
• Does not hold, custody, or manage client funds

All services are:

• Subject to onboarding approval
• Delivered within South Africa
• Governed by internal compliance and risk policies

4. NO CLIENT RELATIONSHIP BY DEFAULT

Use of this website does not create:

• A financial advisor-client relationship
• Any fiduciary obligation

A relationship is only established once:

• Onboarding is completed
• All compliance requirements are met
• A formal agreement is signed

5. CLIENT ONBOARDING (KYC / CDD / EDD)

All clients are subject to mandatory onboarding procedures aligned with the RMCP, including:

5.1 Customer Due Diligence (CDD)

• Identity verification
• Proof of address
• Source of funds verification
• Understanding the business relationship

5.2 Enhanced Due Diligence (EDD)

Applied where higher risk is identified, including:

• Crypto-related clients (automatically high risk)
• Foreign nationals
• Politically exposed persons (PEPs)
• Complex ownership structures

5.3 Verification Systems

Credence Capital uses electronic verification systems (e.g. biometric and document verification tools) to:

• Authenticate identity
• Perform sanctions screening
• Conduct adverse media checks

6. RISK-BASED CLIENT ACCEPTANCE

Credence Capital applies a risk-rating model:

• Low Risk → Simplified CDD
• Medium Risk → Standard CDD
• High Risk → Enhanced Due Diligence
• Extremely High Risk → Prohibited

We reserve the right to:

• Decline onboarding
• Request additional information
• Terminate relationships

Where:

• Information cannot be verified
• Ownership is unclear
• Risk exceeds acceptable thresholds

7. PROHIBITED ACTIVITIES

The following are strictly prohibited:

• Anonymous transactions
• Third-party payments without verification
• Cash transactions
• Cross-border transactions

Credence Capital operates strictly within South Africa and does not facilitate international fund flows.

8. CRYPTO ASSET DISCLOSURE

Crypto assets are classified as high-risk products within our RMCP framework .

Risks include:

• Volatility
• Fraud and scams
• Regulatory uncertainty
• Loss of private keys or access

Clients engaging in crypto-related services:

• Are subject to Enhanced Due Diligence
• Must demonstrate source of funds and purpose

9. ONGOING MONITORING

Credence Capital conducts ongoing due diligence, including:

• Transaction monitoring
• Behavioural analysis
• Periodic client reviews
• Sanctions and PEP rescreening

Monitoring is risk-based and may occur:

• Continuously
• Periodically
• Upon trigger events

10. REPORTING OBLIGATIONS

In terms of the FIC Act, Credence Capital is required to:

• Report suspicious and unusual transactions
• Report terrorist property
• Report cash threshold transactions (if applicable)

We are legally prohibited from disclosing such reports to clients (“tipping-off”).

11. RECORD KEEPING

Credence Capital retains records for a minimum of:

5 years, including:

• Client identification
• Transaction data
• Risk assessments

As required under the FIC Act .

12. USER RESPONSIBILITIES

Users agree to:

• Provide accurate and complete information
• Update information when required
• Comply with all applicable laws

Failure to do so may result in:

• Account suspension
• Termination of services
• Regulatory reporting

13. LIMITATION OF LIABILITY

Credence Capital is not liable for:

• Losses arising from investment decisions
• Crypto asset volatility
• Reliance on website content
• System interruptions or delays

All services are used at the client’s own risk.

14. INTELLECTUAL PROPERTY

All website content is owned by Credence Capital.

No content may be:

• Copied
• Distributed
• Reused

Without prior written consent.

15. TERMINATION

Credence Capital may terminate services where:

• Regulatory risk arises
• Compliance requirements are not met
• Suspicious activity is detected

16. COMPLAINTS

Complaints may be submitted to:

Email: support@chillimarkets.com

If unresolved, clients may escalate to:

Full Name:
Office of the Ombud for Financial Services Providers

Website:
www.chillimarkets.com

Email:
support@chillimarkets.com

Physical Address:

Kasteel Park Office Park, Orange Building
2nd Floor, Cnr Nossob & Jochemus Streets
Erasmuskloof, Pretoria, 0181
South Africa

17. GOVERNING LAW

These Terms are governed by:

The laws of the Republic of South Africa

18. AMENDMENTS

These Terms may be updated periodically to reflect:

• Regulatory changes
• RMCP updates
• Business changes

19. CONTACT DETAILS

Credence Capital (Pty) Ltd FSP No: 53882

81 Featherview Estate, Falls Road, Krugersdorp, 1739
Email: support@chillimarkets.com

Chillimarkets.com owned and operated by Credence Capital (PTY) LTD REG NO:2023/630034/07, License No. 53882